Ordering An iPhone 11 Pro From Lazada


Paying for an item you're purchasing online using a credit card almost seems like a taboo for a lot. What if it's a scam? What if I get a defective item? What if the item doesn't even get delivered at all? Soo many worries comes from buying online but let me share my experience in buying an iPhone 11 pro at Lazada without choosing the cash on delivery (COD) option.

The main reason why I purchased this phone is to give it as an anniversary gift to my wife. I was searching for the best deal for an iPhone and through social media and online stores. I saw some legit-looking iPhones with a very big difference in pricing. Upon further questions, It would always lead to the phone being a dual sim version. There are original iPhones with dual sim slots but I personally don't have any experience and don't really have enough time to do some research about it. I thought of buying directly from Apple but the timeframe they are providing for delivery wasn't going to work if I were to give this as an anniversary gift for my wife.

Finally, I ended up browsing at Lazada and the first thing I saw was a less expensive price for an iPhone 11 pro. The only catch was that it only for the one in gold color. From the same price with the Apple store of ₱67,990.00 to ₱62,198.00. It wasn't a tough choice at all from the other ones I found on Lazada since it's clearly the cheapest if filtered through the lowest price to highest. It comes from Lazmall which gave me a bit of confidence to order since part of their terms and conditions is if that they deliver you a fake product or item then they will refund your money and double it! The phones come from Apple directly as per the details.

They actually offer cash on delivery but only for products that are below 50k. I mustered all the courage as this is my first time making a big purchase online using my credit card. I ordered on an early Sunday morning and got a notification from Lazada to confirm my order. I made a mistake of using my old cellphone number and had to go through their customer support but as per their online information, it wasn't possible to change the delivery details once an order has been placed. They also can't inform the courier of my new number for some unknown reason. Good thing that the courier being a part of Lazada called me on the day of the delivery. They probably saw my new number on my account and my old number wasn't working anymore.

The process:

I finally received the phone. Total delivery and processing time was about 3 business days.
01 Jul 2020 - 09:19 Your package has been delivered. Thank you for shopping at Lazada and see you on your next purchase!

I think this is the part where the item is being handled by LEX PH but not exactly on the process of being delivered yet. It will then be sent to a warehouse near your address to then be delivered later.
29 Jun 2020 - 22:41
Your package has been shipped with LEX PH with tracking number AA123456789. To track your parcel, click on our Tracking Page

The item seems to be available on hand so it was already shipped out to the courier.
29 Jun 2020 - 17:12 Your package has been inbounded at the logistics facility.
29 Jun 2020 - 17:12 Your package has been packed and is being handed over to our logistics partner.

I received an email on the same day and notification to confirm the delivery address.
28 Jun 2020 - 10:04 Thank you for shopping at Lazada! An email will be sent shortly once your order is successfully placed with the selected payment method. Orders with no payment method will be canceled automatically after 72 hours or when the item gets out of stock.

Here's what it looks like if you go directly to LEX PH to track your order:
2020-07-01 09:19:00
Your parcel has been delivered!,
2020-07-01 07:41:00
Your parcel is being delivered by LEX PH driver Mark Robin Olano Bernardino. [Civil Aeronautics],
2020-06-30 17:09:00
Your parcel has been inbounded at the logistics facility LEX PH [Civil Aeronautics],
2020-06-29 22:41:00
Your parcel has departed the logistics facility LEX PH,
2020-06-29 17:12:00
Your parcel has been inbounded at the logistics facility LEX PH.,
2020-06-29 17:12:00
Your order has been packed and will be handed over to our logistics partner.,





Now for the moment of truth. Is it a legit 100% original iPhone pro? It does come with a 1-year warranty upon checking the IMEI on the box and in the phone settings. How to check iPhone IMEI warranty and coverage? The thing with the iPhone 11 pro that we got though is that it heats up fast! Even when using it lightly like browsing online, Facebook, or using the camera. I know those can use a lot of power but the phone just abnormally heats up for some reason. It seems to be a worldwide problem for iPhone 11 series. The solution I found was to do a factory reset on the settings and it's now doing well. Phone features like the camera, the operating system, and how the system works for everything works the way it's supposed to.


Altogether I'm quite satisfied with my first big purchase from Lazada using a credit card to pay upfront instead of COD. I'll probably do it again but only for items from Lazmall.

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